CANCELLATION POLICY

Deposit or card on file is required in order to book All services and deposits are non- refundable PLEASE ARRIVE TO YOUR APPOINTMENT ON TIME, ( PLEASE, DO NOT ARRIVE MORE THAN 5 MINUTES EARLY DUE TO OTHER CLIENTS THAT MAY BE BOOKED AHEAD OF YOU) THERE IS A 10 MINUTE GRACE PERIOD (WHICH WILL CUT INTO YOUR APPOINTMENT TIME). AFTER 10 MINUTES YOUR APPOINTMENT WILL BE CANCELED, AND YOU’LL HAVE TO RESCHEDULE WITH NEW DEPOSIT. CANCELLATION/RESCHEDULE MUST BE 24HRS BEFORE APPOINTMENT. NO CALL/NO SHOW= 50% CHARGE AND NOT ALLOWED TO BOOK AGAIN. PLEASE COMMUNICATE IF YOU’RE UNABLE TO MAKE IT TO YOUR APPOINTMENT. PLEASE NO EXTRA GUEST OR CHILDREN. ONLY GUESTS THAT ARE RECIEVING A SERVICE ARE PERMITTED. IF YOU ARE BOOKING FOR WAXING/SUGARING FOR FACE, YOU MUST STOP USING RETIN-A/RETINOL 1 WEEK BEFORE YOUR APPOINTMENT. IF YOU ARE ON ACCUTANE, YOU CANNOT BE WAXED UNTIL 6-12 MONTHS AFTER FINISHING TREATMENT. IF YOU ARE BOOKING FOR SUGARING INTIMATE AREAS, PLEASE ARRIVE TO YOUR APPOINTMENT FREE OF RESIDUE/OILS IF YOU ARE FEELING SICK YOU MUST CANCEL/RESCHEDULE. IF YOU ARRIVE WITH COLD/COVID SYMPTOMS YOU WILL BE ASKED TO LEAVE.